How to do Training

In 1991, we put some 900 people through a basic seven-step problem-solving course, using two approaches. About half the employees came to our central corporate training facility for standard classroom training. The other half were trained in teams, on the job. This group didn’t get trained until they were part of a team that was working on a real problem. When they got to a … [ Read more ]

Ability Development

In Ability Development from Age Zero, Shinichi Suzuki describes telling a violin student:

‘”Stop playing the violin for one week. There is something you must learn besides the violin. It is the spirit of doing things for other people. … To begin with, pick up your friend’s books when they have fallen…. Live by looking for things to do for other people. This is your homework … [ Read more ]