Archive for the 'Organizational Behavior / HR' Category

Apr 21st 2008 The crow, rabbit and fox

A crow was sitting on a tree, doing nothing all day. A small rabbit saw the crow, and asked him, “Can I also sit like you and do nothing all day long?”

The crow answered: ” Sure, why not.”

So, the rabbit sat on the ground below the crow, and rested. All of a sudden, a fox appeared, jumped on the rabbit and ate it.

Management Lesson: To be sitting and doing nothing, you must be sitting very, very high up.

Source: Unknown

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May 17th 2007 3 Monkeys: How Organizational Culture is Formed

When I hear about culture issues from executives I always relate a favorite anecdote about how organizational culture is formed. There are three monkeys standing in line in a cage, and above the third monkey there is a bunch of bananas. The third monkey naturally reaches for the sweet treats, and as he takes one, the other two monkeys are drenched with water. So they immediately start at the third monkey who is busily munching on his favorite food. But he doesn.t realize what.s happening, so he reaches for another banana and the other two are deluged. By the time the third monkey has eaten the bunch of bananas, the other two are quite annoyed. So in steps the scientist, and replaces the third monkey with a new monkey. He espies the bananas and as he stretches out his arm, he is attacked by the other two monkey. The new monkey doesn.t quite understand why, but quickly stops going after the bananas. Some time passes and the scientist comes back and takes one of the drenched monkeys and replaces him. This new monkey again goes for the bananas and the other two attack him. Then the scientist replaces the third of the original monkeys, with a new one. This new monkey is immediately attacked, and has no idea why. Even when the banana/water system is disabled, and another monkey introduced, he is attacked immediately. And if the scientist keeps repeating the experiment, the two monkeys in the cage attack the new ape being introduced, though nobody can remember why, its just the way it is.

Source: five ways to develop your corporate culture by Naomi Moneypenny / ManyWorlds

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Mar 7th 2007 Emphasizing the Positive

In 1982, University of Wisconsin researchers who were conducting a study of the adult-learning process videotaped two bowling teams during several games. The members of each team then studied their efforts on video to improve their skills. But the two videos had been edited differently. One team received a video showing only its mistakes; the other team’s video, by contrast, showed only the good performances. After studying the videos, both teams improved their game, but the team that studied its successes improved its score twice as much as the one that studied its mistakes. Evidently, focusing on the errors can generate feelings of fatigue, blame, and resistance. Emphasizing what works well and discussing how to get more out of those strengths taps into creativity, passion, and the desire to succeed.

Source: The CEO’s role in leading transformation Continue Reading »

1 Comment » Posted by Administrator / Leadership and Management and Organizational Behavior / HR

Aug 23rd 2006 W.L. Gore’s vision of “Freedom”

At W.L. Gore, with its vision of “Freedom,” the decision-rights of associates (as all members of the organization are called) are determined by the “water-line” principle. Employees envision their enterprise as a ship on which they all sail together. If someone occasionally bores an accidental hole above the ship’s waterline, it’s not calamitous; after all, innovative organizations must make allowances for some mistakes. A hole below the waterline, however, could sink the ship. Therefore the waterline principle states that on “any action that might seriously harm the success, the reputation, or the survival of the enterprise, the associate will consult with appropriate associates who might share the responsibility of taking this action.”

Source: Connecting Across Boundaries: The Fluid-Network Organization / Arun N. Maira / Prism, 1998, Issue 1

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Jul 10th 2006 People Live Up or Down to a Leader’s Expectations

“Tell me about the people at the organization you just left,” said the senior manager who was screening candidates to fill a key leadership role. “They were uneducated and lazy,” the candidate responded. “You always had to keep an eye on them because they were constantly trying to goof off or rip off the company. They were lousy communicators, resisted change, and only cared about themselves.” “That’s too bad,” replied the senior manager, “I am sorry to say that’s the same type of people you’ll find here. This doesn’t sound like a job you would enjoy.”

Once the next candidate was seated, she was asked the same question. “Oh, they were great,” she said. “Although many of them couldn’t read and we had some trouble communicating with each other, they were very driven to succeed. Once we all got to know each other, they were constantly helping one other and working together.” “Great,” the senior manager responded, “That’s the same type of people you’ll find here.”

Source: People Live Up or Down to a Leader’s Expectations / Jim Clemmer

1 Comment » Posted by Administrator / Leadership and Management and Organizational Behavior / HR

Apr 3rd 2006 The Moth

A man found a cocoon of an emperor moth. He took it home so that he could watch the moth come out of the cocoon. On that day a small opening appeared, he sat and watched the moth for several hours as the moth struggled to force the body through that little hole.

Then it seemed to stop making any progress. It appeared as if it had gotten as far as it could and it could go no farther. It just seemed to be stuck.

Then the man, in his kindness, decided to help the moth, so he took a pair of scissors and snipped off the remaining bit of the cocoon. The moth then emerged easily. But it had a swollen body and small, shriveled wings.

The man continued to watch the moth because he expected that, at any moment, the wings would enlarge and expand to be able to support the body, which would contract in time.

Neither happened! In fact, the little moth spent the rest of its life crawling around with a swollen body and shriveled body and shriveled wings. It never was able to fly.

What the man in his kindness and haste did not understand was that the restricting cocoon and the struggle required for the moth to get through the tiny opening was the way of forcing fluid from the body of the moth into its wings so that it would be ready for flight once it achieved its freedom from the cocoon. Freedom and flight would only come after the struggle.

By depriving the moth of a struggle, he deprived the moth of health. Sometimes struggles are exactly what we need in our life. If we were to go through our life without any obstacles, we would be crippled. We would not be as strong as what we could have been.

Source: Unknown Author / Jim Clemmer

No Comments » Posted by Administrator / Organizational Behavior / HR and Success / Failure / Achievement

Dec 30th 2005 Shaping Focus, Context and Culture Through Vision, Values, and Purpose

Joel and Denise each led fund raising campaigns for their respective service club and community agency. Under another member’s leadership, Joel’s club had raised a record amount in their last effort. Joel wasn’t sure they could come close to that level again. But organization was one of his real strengths. Believing in “planning your work and working your plan,” Joel set targets and efficiently established roles and responsibilities for each volunteer in his fund raising group. He gave crisp reports at each meeting filled with words like “outcome measurement” and “goal realization.” He pushed everyone hard to meet his or her commitments. He developed recognition programs with rewards and incentives for those donating money and those collecting it. He organized rallies such as “Making a Difference days.” When the fund raising campaign was over, they fell just short of their target.

Denise knew that organization was important. She recruited someone with those skills to help her manage the fund raising campaign. She concentrated on connecting the donors and volunteers to the difference they were making in the lives of so many people in their community. Drawing from her public speaking training, Denise loved to tell stories about how the money they raised helped to support Lucy, who was blind, continue her education and find a job. Or she’d talk about how Ralph and his family used a counseling center to find new hope and direction after he lost his job from years of painful back problems. At many meetings, she invited the people they were helping to come in and tell their stories. Susan came into one meeting and quietly told of how drugs and alcohol led to horrible neglect and abuse of her three year son. With the help of a treatment centre funded by Denise’s agency, Susan was now clean, sober, and graduating shortly from a nursing school. There wasn’t a dry eye in the room.

Throughout the fund raising campaign, Denise constantly reminded the group of their vision to build a “caring community” and improving quality of life for all. She kept referring back to their four “touchstone values” of CARE (Collaboration, Alliances, Respect, and Empathy). Donors, businesses, government agencies, and volunteers were moved and energized. They were making a difference. The fund raising campaign exceeded its target.

Source: Leaders Shape Focus and Context by Jim Clemmer

No Comments » Posted by Administrator / Organizational Behavior / HR and Purpose / Meaning

Nov 30th 2005 Conflict between discovery and colonization

A classic example of the conflict [between the skills, mindsets and structures needed for discovery and colonization] is the story of Lotus 1-2-3 in the 1980s. Before Lotus was acquired by IBM it was an independent company that created the Lotus 1-2-3 spreadsheet software – a huge success in the market that brought this hitherto little-known company a considerable profit and profile. However, five years on, top management became concerned that the company’s success and growth was leading to a loss of entrepreneurial spirit. To put this concern to the test, they took the CVs of the first 50 people hired by Lotus back in the early 1980s, changed their names and put them in the application pool. Not one was invited for interview. This tells you that these entrepreneurs, pioneers, revolutionaries even, no longer ‘fitted’ into the new culture.

source: Emerald Now Spotlight on Constantinos Markides

No Comments » Posted by Administrator / Entrepreneurship and Organizational Behavior / HR