Failing to see the road to the future

Examples of those who fail to see the road to the future are often cited with hilarity. Take Harry Warner of Warner Brothers Studios, who commented in 1927 on the advent of soundtracks for moving pictures: “Who the hell wants to hear actors talk?”

Or take the senior management at Procter & Gamble when the disposable diaper was first suggested. According to diaper business folklore, P&G … [ Read more ]

Decision Making Without Critical Information

A man is getting into the shower just as his wife is finishing up her shower when the doorbell rings. After a few seconds of arguing over which one should go and answer the doorbell, the wife gives up, quickly wraps herself up in a towel and runs downstairs. When she opens the door, there stands Bob, the next-door neighbor.

Before she says a word, … [ Read more ]

Equanimity Will See You Through Tougher Times than Passion or Balance

U Thant was secretary general of the United Nations from 1961 to 1971. “He was a great and spiritual man. Dag Hammarskjold had just been killed. There was a possibility of nuclear conflagration over a surrogate war being fought in the Congo, in which the West and the East were actually at war. U Thant was locked in a last-ditch meeting to avert disaster when … [ Read more ]