Would we bet on it?

Gordon Bell, a prominent investor who funds start-ups, is very blunt with executives of firms in his portfolio. For instance, when someone makes predictions for company performance, Bell will zero in on one number and ask the CEO, “Wanna bet? A side bet, you and me, for $1,000.” If the CEO gulps, Bell knows he or she has doubts. At least once, when an underperforming … [ Read more ]

Confusing What is Truly Ours and What Others Grant Us

Almost one thousand years ago, in Moslem Spain, there lived a Jew named Rabbi Samuel the Prince. He was very wise, and rose to great power, becoming the Sultan’s treasurer. This aroused the jealousy of the other ministers, who planted rumors that Rabbi Samuel was embezzling money from the royal treasury.

The Sultan decided to put Rabbi Samuel to the test. One day, without warning, he … [ Read more ]

What gorillas are moving through your field of vision that you fail to see?

It is amazing how malleable memory and perception can be – much more than we think. For example, in one research study subjects were standing at an airport ticket counter. The ticket agent pretended to drop something, ducked behind the counter and a different person finished the transaction. Many of the subjects didn’t even recognize the change had been made. We tune out big chunks … [ Read more ]

True leadership comes from who the person is

One of my most recent illustrations of leadership is an executive I know who was invited to a black-tie dinner in another city. Instead of taking her husband as escort, she took her 11-year-old son. I can only begin to describe how this simple act affected senior executives in a client firm with whom she was in the early stages of establishing a relationship. They … [ Read more ]

Honor the Stories of Others

In 1999, I was invited to speak in Wellington, New Zealand. … The invitation came from the Women’s Leaders Network, a group that brought together women from around the world ….

A fascinating thing happened the day before I spoke. During a Q&A session…, a woman stood up and began to tell a story about her life. When she was finished, several other women stood up … [ Read more ]

How does your organization deal with mistakes?

There’s the story about a top salesman in the aircraft industry who messed up. He lost a $5,000,000 contract. At his desk the next morning he starts going through his papers – tidying them up, clearing his desk. He gets a phone call from his manager,

“Have you got 5 minutes? ”

“Sure” he mumbles and slowly makes his way up the stairs to his boss’ … [ Read more ]

Failing to see the road to the future

Examples of those who fail to see the road to the future are often cited with hilarity. Take Harry Warner of Warner Brothers Studios, who commented in 1927 on the advent of soundtracks for moving pictures: “Who the hell wants to hear actors talk?”

Or take the senior management at Procter & Gamble when the disposable diaper was first suggested. According to diaper business folklore, P&G … [ Read more ]

Decision Making Without Critical Information

A man is getting into the shower just as his wife is finishing up her shower when the doorbell rings. After a few seconds of arguing over which one should go and answer the doorbell, the wife gives up, quickly wraps herself up in a towel and runs downstairs. When she opens the door, there stands Bob, the next-door neighbor.

Before she says a word, … [ Read more ]

Equanimity Will See You Through Tougher Times than Passion or Balance

U Thant was secretary general of the United Nations from 1961 to 1971. “He was a great and spiritual man. Dag Hammarskjold had just been killed. There was a possibility of nuclear conflagration over a surrogate war being fought in the Congo, in which the West and the East were actually at war. U Thant was locked in a last-ditch meeting to avert disaster when … [ Read more ]

A $10 Million Education

When Tom Watson Jr. was chief executive of IBM in the early 1960s, he summoned an executive to his office after the man lost $10 million in a venture. Watson asked the man, “Do you know why I called you here?” Knowing of Watson’s legendary temper, the man replied: “I assume you’re going to fire me.”

“Fire you?” Watson asked. “I spent $10 million educating you. … [ Read more ]

Successful Failures

In a small pub in the highlands of Scotland a group of fishermen gathered one afternoon to swap tales over a round of ale. One of them stretched his arms apart to show the big one that got away. At that very point, a waitress walked past carrying a tray of full ale glasses. The fisherman’s wild gestures sent the tray smashing against the wall. … [ Read more ]

Be Careful What You Say When You’re the Leader

John DeLorean told me that shortly after he had become general manager of Chevrolet he attended a sales conference in Dallas, and when he arrived at his hotel suite he discovered that someone from the company had delivered a huge basket of fruit to his room. Remarking to an associate on the basket’s size and variety he commented, humorously, he thought, “What? No bananas?”

From … [ Read more ]

Elephantine Decision Making

A circus keeps a baby elephant from running away by chaining it to a stake. When the animal pulls at the chain the cuff chafes its leg, and the baby elephant concludes that to avoid pain it best stay put.

But when the elephant grows up, the circus still chains it to the same small stake. The mature elephant could now pull the stake out … [ Read more ]

Think Outside the Box

You are driving along in your car on a wild, stormy night, it’s raining heavily, when suddenly you pass by a bus stop, and you see three people waiting for a bus:

  • An old lady who looks as if she is about to die.
  • An old friend who once saved your life.
  • The perfect partner you have been dreaming about.

Which one would you choose to offer a ride … [ Read more ]

The crow, rabbit and fox

A crow was sitting on a tree, doing nothing all day. A small rabbit saw the crow, and asked him, “Can I also sit like you and do nothing all day long?”

The crow answered: ” Sure, why not.”

So, the rabbit sat on the ground below the crow, and rested. All of a sudden, a fox appeared, jumped on the rabbit and ate it.

Management Lesson: To … [ Read more ]

Know Your Worth

A woman approached Picasso in a restaurant, asked him to scribble something on a napkin, and said she would be happy to pay whatever he felt it was worth. Picasso complied and then said, “That will be $10,000.”

“But you did that in thirty seconds,” the astonished woman replied.

“No,” Picasso said. “It has taken me forty years to do that.”

Source: What They Don’t[ Read more ]

When one eye is fixed upon your destination, there is only one eye left with which to find the Way

A young boy traveled across Japan to the school of a famous martial artist. When he arrived at the dojo he was given an audience by the sensei.

“What do you wish from me?” the master asked.

“I wish to be your student and be the finest karateka in the land,” the boy replied. “How long must I study?”

“Ten years at least,” the master answered.

“Ten … [ Read more ]

The Balloonist and the Engineer

Realizing he was lost, a balloonist dropped down to ask directions. “Excuse me, but I’m a little off course” he shouted. “I promised to meet a friend an hour ago, I don’t know where I am.”

A woman hollered back: “You’re in a hot air balloon hovering approximately 30 feet above the ground. You’re at exactly 40 degrees, 22 minutes, and 21 seconds North latitude and … [ Read more ]

3 Monkeys: How Organizational Culture is Formed

When I hear about culture issues from executives I always relate a favorite anecdote about how organizational culture is formed. There are three monkeys standing in line in a cage, and above the third monkey there is a bunch of bananas. The third monkey naturally reaches for the sweet treats, and as he takes one, the other two monkeys are drenched with water. So they … [ Read more ]

Ask What’s It All For?

A corporate executive on holiday in a small Greek seacoast village was strolling by the docks and drinking in the local color. He complimented one fisherman on the quality of his catch.

“How long did it take you to get all those fish?” he wondered.

“Not very long,” answered the Greek. “An hour or two.”

“Then why didn’t you stay out longer to catch more?”

Shrugging, the Greek explained … [ Read more ]